Hotel Policies & FAQs

What time is check-in and check-out at Avatar Hotel Santa Clara?

Check-in at Avatar Hotel begins at 3 p.m., and check-out is by 11 a.m. Early check-in and late check-out may be available based on occupancy. Please contact the front desk for details.

Is parking available at Avatar Hotel Santa Clara?

Yes. On-site parking is available for $15 per day. Guests enjoy convenient access to the lot directly adjacent to the hotel lobby.

Do you have a restaurant on property?

Yes, our on-site restaurant, Parkstone Kitchen + Taps, is open for breakfast and dinner.

What’s your cancellation policy?

You can cancel up to 24 hours before your arrival without penalty.

Are pets allowed?

Yes, we’re pet-friendly. There’s a one-time fee of $75 per stay, and we welcome dogs up to 85 pounds.